Shipping Policy

We take great care in growing, packaging, and shipping your new plants so they’re ready to thrive in your home. This includes keeping them safe while they travel from our greenhouse to your doorstep. Orders are shipped within 7 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company/post office norms.

Green Ozean is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 7 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.

Delivery of all orders will be to the registered address of the buyer as per the credit/debit card only at all times(Unless specified at the time of Order). Green Ozean is in no way responsible for any damage to the order while in transit to the buyer. For Indian customers, the shipping charge applicable according to distance and vary as per delivery locations. We do not ship products out of India. For multiple products ordered the program adds up the weight of all the units ordered and charges a single delivery fee.

Change in Delivery Location

If an order has left our greenhouse/shipping facility, we are unable to cancel or alter the order. You have about 24 hours from the time you place your order until it leaves our facility.

Payments

Green Ozean a unit of “Global Financial Service” is proud to use Razor Pay, Paytm and Net banking payment systems for fast, easy and efficient secure payments. All major credit cards are accepted.